Sunday, June 12, 2011

Ask and You Shall Receive


After receiving such positive feedback regarding my Buyer’s Remorse post (here) on the Bakers Yasmeen wedges, friends encouraged me to go back to Bakers and ASK for an exchange…
I marched back into the store and demanded they accept my exchange!  OK, maybe not so much demand, I just wanted to give you guys a dramatic effect….LOL. 
No, so what really happened was a friend called the store and explained my shoe dilemma. Then, the sales associate advised that I could exchange my shoes. WooHoo!!  Bakers will exchange my shoes even though my receipt said All Sales Final...Wow, that works out...no money lost!
So this weekend I returned back to Bakers.  They were happy to oblige and encouraged me to pick another shoe. Great! I’m thinking this shouldn’t take all day; I’ll pick another shoe no biggie…..NOT!  I spent hours trying on every cute sandal in a size 9 and nothing looked good.  I felt guilty because I had Brittany, the sales associate, running back and forth to the stock room like a crazy person. But she was nice and never got upset with me being so indecisive. I also want to say a special thank you to my 7 1/2 month pregnant friend for sitting there watching me try on sandals, in an uncomfortable chair with no back support!!!! LOL!!  What a trooper!
I almost lost all hope regarding my exchange until I saw the accessories rack.  Yippee!  They had an assortment of jewelry to choose from and a buy one get one 50% off sale.  I picked out a necklace, a pair of earrings and 3 bracelets. 
Thank you guys for your encouragement and sales associate Brittany! I’m very pleased with my new accessories and can’t wait to wear them…
Lesson learned - It pays to ASK!
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18 comments:

  1. SATJune 12, 2011 at 10:53 PM

    That's great they let you do an exchange...so no money lost. Kudos to your friend, she is a trooper!

    It aways pays to ask.

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  2. sorelle in styleJune 12, 2011 at 11:02 PM

    What lovely accessories! I've had similar experiences with poor shoe saleswomen who've had to help me throughout the years - I'm so indecisive! I've sent them back and forth from the stock room more times I can remember!

    -j
    sorelle in style

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  3. Love JoiceJune 13, 2011 at 3:37 AM

    Oh my... I love the elephant necklace! gorgeous!!! xx Joice

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  4. LA Lynn'sJune 13, 2011 at 8:12 AM

    Way to go… besides a girl can NEVER have too many accessories!!!!

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  5. AnonymousJune 13, 2011 at 8:59 AM

    Hooray for you! That you were able to turn lemons into lemonade. To be perfectly honest, the accessories are a better deal than the wedges. Good finds!!! Can't wait to see you rocking them

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  6. Nekiah TorresJune 13, 2011 at 8:50 PM

    Get that elephant necklace....get in your car and drive to the post office and mail it to me NOW!! lol Kiah

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  7. Strictli HairJune 13, 2011 at 9:37 PM

    Good job Katie Mac!! I love the accessories! Poor Scilla...I hope you bought her something! :)

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  8. Bangs and BlogsJune 14, 2011 at 12:28 AM

    It seems like you found out the trick of retail. If you are nice to the staff for the most part they will go out of their way for you – even break a few rules. It seems people forget most people in retail are paid very little and have to put up with a lot for the little bit they take home at the end of the day. But you did it the right way – you called a head so they knew you were going to come and they could have the solution ready and waiting for you. Here is another tip- the manager can always make a decision that the floor staff cannot- and even more so feel free to contact HR about it. Head office can always bend a rule. I love the selection that you found and even more so a story with a happy ending, Keep up the good work.

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  9. Style Chic 360June 14, 2011 at 9:30 AM

    Oh, yeah! Customer service is key, keep the customer happy you'll keep the customer buying!

    I love those accessories great job!

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  10. LauraJune 14, 2011 at 12:10 PM

    You got that right you just have to ask you definitely got a really good exchange, Loving what you picked out especially that elephant necklace it's soooooo amazing!!!!

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  11. Full Figured DivaJune 14, 2011 at 12:46 PM

    Love those accessorries...especially that elephant necklace! Super cute!

    http://Full-FiguredDiva.blogspot.com

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  12. PrissyJune 14, 2011 at 2:12 PM

    Whoo hoo! So happy they could do it for you. Yes, ALWAYS ask...worse thing they can do is say NO...but in your case, it worked out!!!

    Prissy

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  13. ZarnaJune 14, 2011 at 6:52 PM

    yay! i'm glad you got to exchange them!

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  14. Katie MacJune 14, 2011 at 8:35 PM

    Thank you again ladies....I'm so happy that Bakers was nice enough to exchange my purchase. It doesn't hurt to ASK..

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  15. Dhalia EdwardsJune 14, 2011 at 8:53 PM

    You have some tresures here I see...

    Thank you katie...sorry no twit twit. lol
    You can just mention MzFashionCloset.com

    Thank you for all the kind words and positivity!

    Dhalia

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  16. Federica DelprinoJune 15, 2011 at 4:05 AM

    Great :D
    I love the necklace!!

    http://fehmoda.blogspot.com/

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  17. Economy of StyleJune 15, 2011 at 7:20 AM

    This is such a great example!!! Great way to fix the situation!

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  18. High Heels & Good Meals!June 15, 2011 at 10:41 PM

    Good deal! Great exchange...I really love the elephant necklace!

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